Awards 2024

RTIH Innovation Awards

2024 RTIH Innovation Awards shortlists 2024 RTIH Innovation Awards finalists We’re pleased to announce the shortlists for the 2024 RTIH Innovation Awards.We received a record number of entries this...

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2024 RTIH Innovation Awards shortlists

2024 RTIH Innovation Awards finalists

We’re pleased to announce the shortlists for the 2024 RTIH Innovation Awards.

We received a record number of entries this year and many fantastic examples of the continued resilience and dynamism of the retail space during hugely challenging times.

Congratulations to all those who made it through the initial submission process!

In-depth breakdowns of each category and the shortlisted submissions will be published on this site over the next few days, starting tomorrow with Bricks and Mortar Innovation and Virtual Store of the Year.

It’s now over to our judging panel who will decide the winners to be announced at the 2024 RTIH Innovation Awards ceremony, taking place at RIBA’s 66 Portland Place HQ in Central London.

The event will be held on Thursday, 21st November and consist of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

To book your place at the 2024 RTIH Innovation Awards ceremony on Thursday, 21st November, click here.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Business France, and Retail Technology Show 2025, celebrate global tech innovation in a fast moving omnichannel world.

Our 2024 runners and riders as follows:

Bricks and Mortar Innovation – Sponsored by CADS

Aetrex

Agency72 and The Fragrance Shop

Cyreen

Ikea

Retail Insight and Asda

Sensei

Super-Pharm

The Fantastic World of the Portuguese Sardine

Further information on our 2024 finalists here.

Virtual Store of the Year - Sponsored by Brightpearl by Sage’s Lightning 50

Obsess

SEIKK

The Linz Shop/BigCommerce

The New Face

Further information on our 2024 finalists here.

Most Innovative UK Retailer - Sponsored by Scala

Brompton Bicycles and BigCommerce

Clarks and NewStore

Currys

Ikea

Tesco

The Fragrance Shop and Agency72

Further information on our 2024 finalists here.

Most Innovative Retailer (Rest of World) - Sponsored by 3D Cloud

Haugaland Storhusholdning and StrongPoint

Hugo Boss and Epam

Lowe’s

Super-Pharm

Further information on our 2024 finalists here.

Supply Chain Innovation

AutoStore

BIXOLON Europe

Cart.com

Fin Sustainable Logistics

Find & Order

Ikea

Rebound Returns

Reveni

Shopopop

StrongPoint

Further information on our 2024 finalists here.

Customer Experience Excellence

Agency72 and The Fragrance Shop

Deliverect and One Stop

Hugo Boss and Epam

Invent Analytics and GNC

OneStock and The Dune Group

Red Ant and Coty

Zippin

Further information on our 2024 finalists here.

Omnichannel Retail Initiative of the Year

Clarks and NewStore

Ikea

Jisp

Lowe’s Companies

Shopopop

Superdrug and Movable Ink

Super-Pharm and Revieve

Vroom Delivery

Further information on our 2024 finalists here.

AI Innovation (UK)

Attensi

Eagle Eye

Focal Systems and Morrisons

Peak and Heidelberg Materials

Renude

Retail AI and Girish Jeeva

Uhuru Botanicals and AND Digital

x-hoppers

Further information on our 2024 finalists here.

AI innovation (Rest of World)

AiFi

Belle AI

ConverSight

Gather AI

Lectra

Makip

MeetKai

Nextail and Guess Europe

Orquest

Velou

Further information on our 2024 finalists here.

Payments Innovation

JOOR

LeafLink

Leav

payabl.

Rain Technology

Reshop

Riskified

Snappy Shopper

Further information on our 2024 finalists here.

Digital Transformation Project of the Year (UK) - Sponsored by Brightpearl by Sage’s Lightning 50

Centra and Paul Smith

Datitude and QSA Partners

Deliverect and One Stop

Focal and Morrisons

Red Ant and Coty

Xiatech and Moss

Further information on our 2024 finalists here.

Digital Transformation Project of the Year (Rest of World)

Agency72 and Haribo

Epam and Hugo Boss

NewStore and Clarks

Proximity and Anthony Nicholas Group

Sensei

SOTI and ncc guttermann

SML RFID and Landmark Group

SPAR Austria

Further information on our 2024 finalists here.

Sustainable Retail Innovation

Anthropics Technology

ChapsVision

Datitude and QSA Partners

East of England Co-op and Retail Insight

Facilio and Robert Dyas

ReaLift and Burju Shoes

Snappy Shopper

StrongPoint and MTG Technologies

Further information on our 2024 finalists here.

Inclusive Technology Innovation

Currys

Ikea

Lynx Educate

Snappy Shopper

Verifone

Further information on our 2024 finalists here.

Technology Vendor of the Year (UK) - Sponsored by RTS 2025

Attensi

Comms365

Eagle Eye

Ocula Technologies

Patchworks

Polytag

Retail247

Trust Retail

Further information on our 2024 finalists here.

Technology Vendor of the Year (Rest of World)

Everseen

PricingHub

Rep AI

Revieve

Shopsense AI

Simbe

StrongPoint

Walkbase

Further information on our 2024 finalists here.

Startup of the Year

be Retail Social

Boxbar Tech

Fixtuur

i love it

Legion Technologies

Orquest

ReaLift

SeeChange

Sociate AI

Spreat

Further information on our 2024 finalists here.

Technology Implementation of the Year (UK)

BigCommerce and Soletrader

Boxbar Tech and Parklife Festival

Deliverect and One Stop

Focal Systems and Morrisons

NewStore and Clarks

Polytag

Zippin and LEGOLAND Windsor

Further information on our 2024 finalists here.

Technology Implementation of the Year (Rest of World)

Dynamic Yield by Mastercard and Electrolux

Nextail and FootGear

GoWit and Koçtaş

Jisp

Jumpmind and The Vitamin Shoppe

Proximity and Helzberg Diamonds

Sitoo and Varner

Zippin and Fujitsu

Further information on our 2024 finalists here.

Best Retailer/Technology Supplier Relationship (UK)

Pricer and East of England Co-op

Proximity and Joseph

SymphonyAI and Southern Co-op

TCS and Primark

True Fit and Lucy & Yak

Vista Technology Support and Paddy Power

VoCoVo and Iceland

Further information on our 2024 finalists here.

Best Retailer/Technology Supplier Relationship (Rest of World)

Bambuser and Sonos

Datasembly and Target

Hanshow and Woolworths

Ordergroove and Stumptown Coffee

Sensei and DAO Conad

SoundCommerce and PacSun

Further information on our 2024 finalists here.

Most Promising Innovation

Fixtuur

Hugo Boss and Epam

i love it

Snapchat - Snap Street

Tahina

The New Face

Further information on our 2024 finalists here.

Our 2024 judges as follows:

Nina Mimica, Chief Innovation and Digitalisation Officer, Studenac market

Vineta Bajaj, Group CFO, Rohlik Group

Andy Baldauf, former Product Manager Digital Services - Total Store, Migros Supermarkt

Alan Dickson, Principal Technology Partner for Retail, BT/EE

Mike Cadden, Chief Technology Officer, Marie Curie

Peter Waugh, Director, International Digital (EMEA, LAC & AP), Starbucks

Carole Kingsbury, Chief Technology Officer, C&C Group

Christine Russo, Industry Analyst and Retail Influencer

Paula Bobbett, Chief Digital Officer, Boots

Natalie Berg, Retail Analyst and Founder of NBK Retail

Matt Bradley, Director and Founder, Retail Technology Show

Eugene Mischenko, Founder and President, E-Commerce & Digital Marketing Association

Scott Thompson, Editor and Founder, Retail Technology Innovation Hub

Karanveer Anand, Technical Programme Management, Google

Toby Pickard, Retail Futures Senior Partner, IGD

Matt Taylor, Partner at EY, Technology Strategy and Transformation Leader

Gregg London, Supply Chain Consultant

Leonid Gladilin, Partner, ECDMA (e-Commerce & Digital Marketing Association)

Gary Newbury, Supply Chain Advisor and Delivery Executive

Nadine Neatrour, Marketing Director, Selfridges

BECOME A 2024 RTIH INNOVATION AWARDS SPONSOR

For further information on how to become a 2024 RTIH Innovation Awards sponsor, please complete the below form and we will get back to you asap.

2024 RTIH Innovation Awards winners

2024 RTIH INNOVATION AWARDS WINNERS

On Thursday, 21st November, we announced the winners from the 2024 RTIH Innovation Awards, sponsored by Vista Technology Support, CADS, 3D Cloud, SCALA, Brightpearl by Sage’s Lightning 50, Retail Technology Show 2025, and Business France.

Our 2024 hall of fame entrants were revealed during an event which took place at RIBA’s 66 Portland Place HQ in Central London, and consisted of a drinks reception, three course meal, and awards ceremony presided over by comedian Lucy Porter.

Congratulations to our 2024 winners, and a big thank you to our sponsors, judging panel, the legend that is Lucy Porter, and all those who attended our gathering.

Bricks and Mortar Innovation – Sponsored by StoreSpace

Aetrex

Agency72 and The Fragrance Shop - WINNER

Cyreen

Ikea

Retail Insight and Asda

Sensei - HIGHLY COMMENDED

Super-Pharm

The Fantastic World of the Portuguese Sardine

Further information on our 2024 finalists here.

Virtual Store of the Year - Sponsored by Brightpearl by Sage’s Lightning 50

Obsess

SEIKK

The Linz Shop/BigCommerce - WINNER

The New Face

Further information on our 2024 finalists here.

Most Innovative UK Retailer - Sponsored by Scala

Brompton Bicycles and BigCommerce

Clarks and NewStore

Currys

Ikea

Tesco - WINNER

The Fragrance Shop and Agency72

Further information on our 2024 finalists here.

Most Innovative Retailer (Rest of World) - Sponsored by 3D Cloud

Haugaland Storhusholdning and StrongPoint

Hugo Boss and Epam

Lowe’s

Super-Pharm - WINNER

Further information on our 2024 finalists here.

Supply Chain Innovation

AutoStore

BIXOLON Europe

Cart.com

Fin Sustainable Logistics

Find & Order

Ikea

Rebound Returns

Reveni

Shopopop - WINNER

StrongPoint

Further information on our 2024 finalists here.

Customer Experience Excellence

Agency72 and The Fragrance Shop

Deliverect and One Stop - WINNER

Hugo Boss and Epam

Invent Analytics and GNC

OneStock and The Dune Group

Red Ant and Coty

Zippin

Further information on our 2024 finalists here.

Omnichannel Retail Initiative of the Year

Clarks and NewStore

Ikea - WINNER

Jisp

Lowe’s Companies

Shopopop

Superdrug and Movable Ink

Super-Pharm and Revieve

Vroom Delivery

Further information on our 2024 finalists here.

AI Innovation (UK)

Attensi - WINNER

Eagle Eye

Focal Systems and Morrisons

Peak and Heidelberg Materials

Renude - HIGHLY COMMENDED

Retail AI and Premier Girish’s

Uhuru Botanicals and AND Digital

Wildix

Further information on our 2024 finalists here.

AI innovation (Rest of World)

AiFi

Belle AI

Gather AI

Lectra

Makip

MeetKai

Nextail and Guess Europe - WINNER

Orquest - HIGHLY COMMENDED

ConverSight

Velou

Further information on our 2024 finalists here.

Payments Innovation

JOOR

LeafLink

Leav

payabl.

Rain Technology

Reshop

Riskified

Snappy Shopper - WINNER

Further information on our 2024 finalists here.

Digital Transformation Project of the Year (UK) - Sponsored by Brightpearl by Sage’s Lightning 50

Centra and Paul Smith

Datitude and QSA Partners

Deliverect and One Stop

Focal and Morrisons - WINNER

Red Ant and Coty

Xiatech and Moss

Further information on our 2024 finalists here.

Digital Transformation Project of the Year (Rest of World)

Agency72 and Haribo

Epam and Hugo Boss

NewStore and Clarks - WINNER

Proximity and Anthony Nicholas Group

Sensei

SOTI and ncc gutterman

SML Retail and Landmark Group

SPAR Austria

Further information on our 2024 finalists here.

Sustainable Retail Innovation

Anthropics Technology

ChapsVision

Datitude and QSA Partners - HIGHLY COMMENDED

East of England Co-op and Retail Insight

Facilio and Robert Dyas

ReaLift and Burju Shoes

Snappy Shopper

StrongPoint and MTG Technologies - WINNER

Further information on our 2024 finalists here.

Inclusive Technology Innovation

Currys - WINNER

Ikea

Lynx Educate - HIGHLY COMMENDED

Snappy Shopper

Verifone

Further information on our 2024 finalists here.

Technology Vendor of the Year (UK)

Attensi

Comms365

Eagle Eye

Ocula Technologies - WINNER

Patchworks

Polytag

Retail247

Trust Retail

Further information on our 2024 finalists here.

Technology Vendor of the Year (Rest of World)

Everseen - WINNER

PricingHub

Rep AI

Revieve

Shopsense AI

Simbe

StrongPoint

Walkbase

Further information on our 2024 finalists here.

Startup of the Year

be Retail Social

Boxbar Tech - WINNER

Fixtuur

i love it

Legion Technologies - HIGHLY COMMENDED

Orquest

ReaLift

SeeChange

Sociate AI

Spreat

Further information on our 2024 finalists here.

Technology Implementation of the Year (UK)

BigCommerce and Soletrader

Boxbar Tech and Parklife Festival

Deliverect and One Stop

EE - WINNER

Focal Systems and Morrisons

NewStore and Clarks

Polytag

Zippin and LEGOLAND Windsor

Further information on our 2024 finalists here.

Technology Implementation of the Year (Rest of World)

Dynamic Yield by Mastercard and Electrolux

Nextail and FootGear

GoWit and Koçtaş

Jisp

Jumpmind and The Vitamin Shoppe

Proximity and Helzberg Diamonds

Sitoo and Varner - WINNER

Zippin

Further information on our 2024 finalists here.

Best Retailer/Technology Supplier Relationship (UK)

Pricer and East of England Co-op

Proximity and Joseph

SymphonyAI and Southern Co-op

TCS and Primark

True Fit and Lucy & Yak

Vista Technology Support and Paddy Power

VoCoVo and Iceland - WINNER

Further information on our 2024 finalists here.

Best Retailer/Technology Supplier Relationship (Rest of World)

Bambuser and Sonos

Datasembly and Target

Hanshow and Woolworths - WINNER

Ordergroove and Stumptown Coffee

Sensei and DAO Conad

SoundCommerce and PacSun

Further information on our 2024 finalists here.

Most Promising Innovation

Fixtuur

Hugo Boss and Epam

i love it - WINNER

Snapchat – Snap Street

Tahina

The New Face

Further information on our 2024 finalists here.

Editor’s Choice Winners

Hugo Boss and Epam

Fixtuur

Polytag

Retail AI and Premier Girish’s

ReBound Returns

Overall Winner

StrongPoint

With thanks to our 2024 judges:

Nina Mimica, Chief Innovation and Digitalisation Officer, Studenac market

Vineta Bajaj, Group CFO, Rohlik Group

Andy Baldauf, former Product Manager Digital Services - Total Store, Migros Supermarkt

Alan Dickson, Principal Technology Partner for Retail, BT/EE

Mike Cadden, Chief Technology Officer, Marie Curie

Peter Waugh, Director, International Digital (EMEA, LAC & AP), Starbucks

Carole Kingsbury, Chief Technology Officer, C&C Group

Christine Russo, Industry Analyst and Retail Influencer

Paula Bobbett, Chief Digital Officer, Boots

Natalie Berg, Retail Analyst and Founder, NBK Retail

Matt Bradley, Director and Founder, Retail Technology Show

Eugene Mischenko, Founder and President, E-Commerce & Digital Marketing Association

Scott Thompson, Editor and Founder, Retail Technology Innovation Hub

Toby Pickard, Retail Futures Senior Partner, IGD

Matt Taylor, Partner at EY, Technology Strategy and Transformation Leader

Gary Newbury, Supply Chain Advisor and Delivery Executive

Nadine Neatrour, Marketing Director, Selfridges

Gregg London, Supply Chain Consultant

2025 RTIH Innovation Awards

The 2025 RTIH Innovation Awards will launch in March.

To register your interest in either entering or sponsoring the event, please complete the below form and we’ll get back to you asap.

2024 RTIH Innovation Awards Ceremony Venue

The sixth edition of the RTIH Innovation Awards is now closed for entries.

Check out our 2024 finalists here.

The awards, sponsored by Vista Technology Support, Scala, CADS, 3D Cloud, Brightpearl by Sage’s Lightning 50, Retail Technology Show 2025, and Business France celebrate global tech innovation in a fast moving omnichannel world, with winners being announced during a glittering ceremony at RIBA’s 66 Portland Place HQ in Central London on Thursday, 21st November.

Designed by George Grey Wornum, 66 Portland Place was officially opened on 8th November 1934 by King George V. Wornum's design was part of a competition to create a new home for the Royal Institute of British Architects after outgrowing the original headquarters at 9 Conduit Street.

On 14th September 1970, 66 Portland Place was granted Grade II* status. Today, 66 Portland Place is home to RIBA's architecture galleries, the RIBA Library, a café, the RIBA Bookshop and more.

Venue details as follows:

Royal Institute of British Architects (RIBA)

66 Portland Place

London

W1B 1AD

United Kingdom

We are located a short walk away from Regent's Park, Marylebone High Street and Oxford Street

How to get here:

Nearest London Underground stations are Oxford Circus, Regents Park and Great Portland Street

Buses that stop nearby include: C2, 18, 27, 30, 88, 205 and 453

Bicycle racks are located outside 66 Portland Place and cycle hire docking stations can be found along Portland Place

On-street parking is available on Portland Place (A4021) and its vicinity. Please note 66 Portland Place is inside the northern boundary of the Congestion Charging zone

For more information see www.tfl.gov.uk

Transport:

Single yellow line restrictions apply outside 66 Portland Place

There are designated accessible parking spaces for Blue Badge holders on Portland Place

Amenities

Free WiFi is available to visitors within the building

Women's toilets in the basement and level three

Men's toilets in the basement and level two

Unisex toilets on fifth and sixth floors (toilets on sixth floor are step-free)

Accessible toilet in the basement

2024 RTIH Innovation Awards Ceremony host

2024 RTIH Innovation Awards Ceremony host - Lucy Porter

We’re pleased to announce that Lucy Porter will host our 2024 RTIH Innovation Awards Ceremony, to be held at RIBA’s 66 Portland Place HQ in Central London on Thursday, 21st November.

Described as ‘charmingly effervescent’, Lucy is a comedian whose bright and friendly persona can win over any audience. With a disarmingly warm and chatty style, she delivers her thoughts and observations on life, love and how odd the world can be like a long-standing and sometimes indiscreet friend.

Lucy has gathered a strong following and excellent reputation on the live circuit, and her Edinburgh shows are invariably a sell-out. Also at Edinburgh and away from comedy, she starred alongside Christian Slater in the stage version of One Flew Over the Cuckoo's Nest.

A finalist on Channel 4’s So You Think You’re Funny?, she is a regular on Radio 4 panel and comedy shows, and has also appeared a number of times on Have I Got News For You and Mock the Week.

She has also appeared on Newsnight, The Culture Show, and Richard Osman's House of Games, and has written for Johnny Vaughan, Adam and Joe, and Jimmy Tarbuck.

Lucy is a keen amateur quizzer, having won Celebrity Mastermind and The Chase. She has also appeared on Impossible, Fifteen to One, The Weakest Link and Pointless, raising money for charities including Children in Need, the Loss Foundation and Carers UK.

She also presents the quizzing podcast Fingers on Buzzers alongside The Chase's Jenny Ryan.