Retail Technology Innovation Hub

Customer experience

Adyen research shows use of AI tech in shopping experience rising in popularity across all age demographics
AI & automation

Adyen research shows use of AI tech in shopping experience rising in popularity across all age demographics

Staff Writer 20 May 2025
HappyOrNot inks deal with Lidl Sweden that sees deployment of Smiley Terminals across retailer's stores
News

HappyOrNot inks deal with Lidl Sweden that sees deployment of Smiley Terminals across retailer's stores

Staff Writer 08 May 2025
Four ways luxury fashion retailers are simplifying the customer experience with technology
News

Four ways luxury fashion retailers are simplifying the customer experience with technology

Staff Writer 06 May 2025
Nash tie up enhances Grubhub delivery reach with aim of improving service for merchants and diners
News

Nash tie up enhances Grubhub delivery reach with aim of improving service for merchants and diners

Staff Writer 06 May 2025
Six clever ways customers are subconsciously convinced to click
News

Six clever ways customers are subconsciously convinced to click

Staff Writer 02 May 2025
New Ventrica survey suggests luxury retail has highest revenue tied to customer experience
News

New Ventrica survey suggests luxury retail has highest revenue tied to customer experience

Guest User 01 May 2025
Check out these three ways adidas delivers exceptional customer experiences in its retail stores
Stores & in-store tech

Check out these three ways adidas delivers exceptional customer experiences in its retail stores

Staff Writer 29 Apr 2025
Simba Sleep hails Riskified tie up as it enhances customer experience and safeguards online transactions
News

Simba Sleep hails Riskified tie up as it enhances customer experience and safeguards online transactions

Staff Writer 29 Apr 2025
Modern optometry made simple: discover Glasson.app for salon success
News

Modern optometry made simple: discover Glasson.app for salon success

Staff Writer 25 Apr 2025
Pizza Hut India taps MoEngage platform as part of QSR giant's customer experiences strategy
News

Pizza Hut India taps MoEngage platform as part of QSR giant's customer experiences strategy

Staff Writer 24 Apr 2025
Storyblok research: Gap between expectation and reality as UK e-commerce firms splash out on AI to boost CX
AI & automation

Storyblok research: Gap between expectation and reality as UK e-commerce firms splash out on AI to boost CX

Staff Writer 23 Apr 2025
HappyOrNot report flags key CX trends for 2025, including happiest and least happy times for shoppers
News

HappyOrNot report flags key CX trends for 2025, including happiest and least happy times for shoppers

Staff Writer 22 Apr 2025
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